Social Media Marketing (SMM) Management Services
Excellent social media marketing (SMM) services provide enticing content, relationship-building engagement and insightful analysis with ongoing recommendations for improvement.
Customizing a plan that suits your needs
We offer several levels of social media management depending upon the number of social media platforms to serve, and the frequency of messages and amount of interaction. Each engagement is based on preliminary discussion and then we provide a Statement of Work to cover goals, priorities, platforms, content creation responsibilities, message frequency, procedures for customer issues and approvals, and more.
Beasley Direct and Online Marketing, Inc., social media marketing veterans develop sticky content based upon a comprehensive, updated editorial calendar, re-purposing appropriately into formats on various social media platforms. An extension of your customer service, our team attracts, engages, encourages endorsement, resolves retention and reputation issues quickly and goes the extra mile to delight. As conversion experts, our pros present a thorough examination of results each month, suggesting next steps to test or tweak.
Several service levels give you the flexibility to start small or be more active on social media
Our Level 1 service level focuses on just one key platform, such as Facebook. Services include: one new post/day with content re-purposing, sourcing content of interest to target groups, message posting of client and sourced material, interactions with followers and monthly metrics.
Customer service responses are all made within 24 hours, include using FAQs and standard agreed-upon replies. Urgent issues of customer service and reputation management are escalated to client staff as pre-determined. Metrics for traffic, followers, mentions, shares, etc. are provided each month with critique.
Our Level 2 service covers more social media platforms, more posts per day, and increased efforts to expand a fan base with comments and encouragement to share, review and endorse.
Our Level 3 service offers the most aggressive program serving even more platforms, messages, re-purposing and interaction efforts and more content. Activities might expand to five platforms with perhaps 10-15 messages/day and 1-3 re-tweets/day on Twitter, 3-5 Facebook original posts/day, efforts to draw attention from other Facebook pages, YouTube hashtag and optimization, plus simple video creation, quotes and photos posted on Instagram and follower growth on Pinterest by optimizing board, re-pinning and comments.