About Beasley Direct and Online Marketing, Inc.

Beasley Direct and Online Marketing, Inc., is a full service direct and online marketing agency serving both B2B and B2C clients. Our goal is to help clients measure their campaigns and achieve the lowest cost per lead or sale through relentless analysis and optimization. Inbound marketing services include search engine optimization (SEO), search engine marketing (SEM), content marketing, lead generation and website design. Outbound marketing services include email marketing and marketing automation, direct mail, and tele-prospecting services.

About Silicon Valley Business Journal

The Silicon Valley Business Journal is the Silicon Valley version of the American City Business Journals (ACBJ), which is the largest publisher of metropolitan business newsweeklies in the United States, with 44 websites and 64 business publications across the country reaching more than 10 million readers each week. They also offer specialty publications for sports fans, sports business readers and classic car enthusiasts.

Written by Laurie Beasley
Co-Founder and President, Beasley Direct and Online Marketing, Inc.

Is your company’s website underperforming? Have one of Silicon Valley’s top online marketing agencies optimize your site for leads, sales and revenue generation. Contact us now.

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A marketing automation audit is an objective third-party evaluation of your Marketo and/or Pardot (Salesforce Marketing Cloud) instance. The purpose is to know how well they are working with your salesforce automation software to achieve your lead and sales pipeline goals. Marketing automation audits can reveal many aspects of underutilization or lack of staff training that, when fixed, can make a radical improvement in your company sales pipeline and measurement. Remember, marketing automation audits aren’t just for the marketing department’s benefit. It’s for the sales department too. It’s your best first line of defense to diagnose and troubleshoot lead quality, and fix scoring and reporting issues.

We recently completed audits for two companies and found two completely different sets of results and issues. Surprisingly, a major tech company using Marketo for six years was using fewer features and functions than most companies that have used it for only 12 months. We began to train their staff on new features to organize, segment and track campaigns. And with further analysis of the data, we found we could save them $60,000 per year on their Marketo contract renewal through some pretty simple data cleanup. Wow!

And for the other audit—a smaller healthcare device company that was using Pardot for three years—we found a surprisingly organized set up. However it was paired with an inexperienced demand generation specialist in desperate need of training. The result was management’s unfulfilled desire to score and nurture new leads. We set out to fix these things immediately.

Changes that can precipitate a marketing automation audit

Many company changes can precipitate the need for a marketing automation audit. The following are five of the most common we come across.

Five good reasons to initiate a marketing automation audit:

• 3-6 months prior to renewal of your Pardot or Marketo instance (and for major MarTech tools)—to review structure and costs
• A top admin leaves (or high turnover in demand gen staff)—to smooth out transition period
• New CMO and/or Director of Demand Gen – to give a good analysis of the current install and what needs to change
• Need to benchmark progress (i.e. have follow-up audits every 6-12 months)
• Need an objective way to separate operational issues from sales & marketing issues

The value of an objective 3rd party audit can be in several areas and often pays for itself in cost savings with renewals:

• Helps budgeting and planning for:
• MarTech stack
• Demand gen staff & vendors
• Training and organizational alignment
• Helps uncover hidden issues such as:
• Missing MarTech tools
• Underutilized or incorrectly utilized features
• Lead leakage / loss and bottlenecks
• Data that can be eliminated (and thus not included in renewal)
• Helps analyze the meaning of the findings
• View data with fresh eyes to point out obvious patterns
• Share relevant “lessons learned” from other orgs

The four major areas marketing automation audits cover

A marketing automation audit typically covers four critical areas of analysis: contact management, data health, governance and campaign management. We will explore each of these areas below.

1. Contact Management

Goals

• To troubleshoot known issues in Pardot/Marketo to salesforce automation transfer of leads or values
• To identify inconsistencies or gaps in current lead management
• To define standards and rules for form creation and back end processing
• To document Pardot/Marketo to salesforce automation sync (current state and post-fix)
• Document any 3rd party connection synch processes

Focus

• Use of forms (type, consistency)
• Form field capture, and back end form processing (hidden fields, UTMs etc)
• Lead routing workflows and salesforce integration
• Lead statuses triggered or converting as expected
• Lead scoring (document profile / behavior score system)
• Review Prospect, Account, and Opportunity field mapping
• Review use of progressive profiling
• Review Pardot tagging strategy

2. Data Health and Gap Analysis

Goals

• To capture current state and provide a benchmark for judging data health e.g.
• Active database
• Marketable database
• To define standards and rules for field mapping
• Make initial recommendations for data normalization (e.g. US, United States, USA should all be US)
• Make initial recommendation for list segmentation

Focus

• Database size
• Marketable %
• Unresponsive data / junk data / duplication
• # and % of unsubscribed
• # and % of opted in contacts (with opt in date)
• # of fields, default / custom fields, field values, and field type
• Audit lists (document, size, last used)
• % of duplicate records
• CANSPAM, GDPR, etc. validation and recommendation
• Create list of top 20 values in each field to support normalization

3. Usage and Governance

Goals

• To recommend new standards if necessary
• To ensure compliance with data privacy rules&emdash;as appropriate by region/country, etc…
• To apply more controls as to Pardot/Marketo usage
• Verify email deliverability

Focus

• Review Naming convention and folder hierarchy
• Check for Explicit opt in management
• Review Current users and permission levels
• Review and recommend tag normalization
• Document and recommend archiving of lists, templates, forms, campaigns, etc…
• Test deliverability to ensure the domain is not identified by Spam blockers
• Inventory and review all email and landing page assets

4. Campaign and Nurture

Goals

• To identify what ‘clean out’ efforts are needed
• To make it easier to see what’s active or not
• To support better practices around template use

Focus

• Document a full list of all Pardot/Marketo assets: forms, landing pages, templates, campaigns, and engagement streams
• Current status of all assets (archived, draft, active, not in use)
• % of duplicate records
• Troubleshoot email and landing page templates

An audit will result in a report on each of these areas and a set of observations for good findings and areas that need fixing.

Small changes often yield big results. Big changes yield even bigger results

Every marketing automation audit we’ve conducted has yielded a different set of issues and the fixes needed. We often rank the fixes needed in order of priority and help the client to determine the tradeoffs or benefits gained for investing in them. Even small data cleanups can yield big cost savings, and significantly improve lead quality. Bigger investments in fixing nurture streams and lead scoring can yield big results in ushering better leads filling the pipeline – something that will surely warm the heart of marketing and sales alike. Because the marketing automation audit isn’t just for marketing, it’s for sales too. They have a vested in interest in what is being pushed over to the salesforce automation system, and a marketing automation audit is your best first defense to ensure better quality leads get there.

Need a marketing automation audit? Contact us for a free consultation.

By Laurie B. Beasley

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Join Laurie Beasley at B2B Marketing Expo this coming Wednesday, October 2nd, to hear the live seminar.

Laurie Beasley is co-founder and president of Beasley Direct and Online Marketing, Inc., which provides services in inbound and outbound marketing for B2B and B2C companies, including: content creation, email marketing, pay-per-click (PPC) advertising, search engine optimization (SEO), social media marketing, website design, direct mail marketing, lead generation and nurture campaigns, and marketing automation management. Ms. Beasley serves as president and online marketing certification instructor for the Direct Marketing Association of Northern California. She also speaks on online marketing and demand generation topics for several marketing organizations, including the DMA, BMA, and AMA.

Want to read Case Studies on Meeting Maker Campaigns? We have them ready for download here.

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We are happy to announce the partnership between Beasley Direct and Online Marketing, Inc., and The B2B Marketing Expo California for 2019.  We hope that this partnership will bring about the alignment of professionals passionate about direct marketing, online marketing and B2B Marketing as well as highlight our focus on more educational opportunities for marketing in California.

Beasley Direct and Online Marketing will be partnering with The B2B Marketing Expo, October 2 and 3, 2019 in Los Angeles, CA.  The company president, Laurie Beasley, will be speaking on October 2, right after the keynote address on the topic “Meeting Maker Marketing Campaigns: How to Connect Sales with Anyone”.  Beasley Direct will also be exhibiting both days.

Beasley Direct and Online Marketing, Inc., is a full-service agency focused on lead generation and creating sales opportunities. Offering a range of problem solving services, it helps businesses get more leads and sales all while helping to measure the results and implement better methods.

Beasley was founded as a direct mail agency in the early 1990s, focused on lead generation for high tech marketers. At the time, database segmentation was the next big thing. They’ve grown beyond direct mail marketing and evolved over the years to include SEO & PPC services, email marketing, and multichannel marketing, always learning and never losing sight of the goal: deliver superior results for their clients at an excellent ROI.

Today, the organization has grown to utilize direct marketing and internet marketing to help most businesses get new leads or customers. Above all, Beasley Direct and Online Marketing is filled with a team of professionals who love what they do. Beasley Direct and Online Marketing has been recognized for their marketing efforts in multiple industry fronts and fosters a collaborative community within its membership. It is sponsored by organizations like The Direct Marketing Association of Northern California and the NorCal Business Marketing Association.

“I am thrilled to partner with The B2B Marketing Expo. Having taught direct and online marketing certification courses my whole career, I’m a big believer in continuing education. Conferences like The B2B Marketing Expo are a great place to continue your learning with new ideas, different approaches, and new service providers who can help you achieve your marketing goals more efficiently,” says Laurie Beasley, President, Beasley Direct and Online Marketing, Inc.

B2B Marketing Expo

The team behind The B2B Marketing Expo California recognize that direct marketing continues to be essential to industry success and is also a key component to a rapidly evolving part of marketing, regardless of sector. We know how important it is for our community to remain at the forefront of the latest developments and practices and partnering with Beasley Direct and Online Marketing, Inc., is how we are assured that we’re staying ahead in the industry.

“We understand the kind of challenges businesses have in reaching out to their customers, especially when it comes to getting that personal touch in direct communication,” notes The B2B Expo Marketing Director Milen Guergov. “It’s great to see that Beasley Direct and Online Marketing, Inc., is the kind of partner that we know will be able to give companies that edge in reaching out to new leads and making better connections with existing customers. They have so much to offer when it comes to the marketing world.”

We look forward to supporting Beasley Direct and Online Marketing, Inc., with the organization’s ongoing objectives and welcoming its members and associates to our event.

Get Free Tickets

If you would like to find out more about Beasley Direct and Online Marketing, Inc., please take a look here. If you would like to register for a free ticket for The B2B Marketing Expo California, you can do so right here.

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I remember the first time as a young marketing manager at a software company in the 1980’s we were given an email account to communicate with our co-workers. It was text only, kludgey, and the very foundation of email inbox systems we use today. The first email sending platforms in the 1990s only allowed text emails, and in those days email marketing often had 50-75% click-through rates. That seemed like the golden age of email marketing from a response and simplicity standpoint. Emails were easy to set up. Copy was clean and clear. We’ve come a long way since then by adding images, personalization, and dynamic content to emails. But, with the complexity we may have taken away from clean design and clarity of message. However, we may be coming “full circle,” returning to a simpler, cleaner and more text oriented design for email nurture. We’ll explore the reasons why in this article.

Simpler may be better…for a lot of reasons

The trend back to a more text-oriented design for emails started a couple of years ago, but I’ve noticed it gain huge momentum in the past six months. There a number of possible reasons for this. Text emails are:

• Mobile compatible (not a lot of big images taking up viewport area)
• Fast to execute
• Feel authentic (like a real person is writing/sending them)
• Easy for a busy person to get through

Huge proponents of these types of emails are Ann Handley, of Marketing Profs, Ryan Deiss of Digital Marketer, and even LinkedIn and Marketo have gotten into the swing. Check out the latest nurture email I just received from LinkedIn this week. Very simple text explaining new company page features. It has a text link with no button! They leave the images and video out of the email and put them on a very well done landing page.

Example text email nurture from LinkedIn. All text, no logo, and no buttons.

The biggest motivation might be mobile

Designing emails for mobile compatibility can be a huge struggle to get everything you want to say in the first view/scroll area. Big images, or any images for that matter, can push your main message too far down and get in the way of what you’re trying to accomplish with nurture messaging. That’s why I think many brands are moving away from images, big logos and big buttons on their nurtures and moving to a more text-oriented, clean approach to email design. That approach looks great on desktop and mobile.

Less to program means faster to execute

A text oriented email means you have less to program. You don’t have to over-engineer the email with responsive design and @media commands. It can be a single-column, albeit narrower mobile aware design done in simple HTML or a template that almost anyone in the marketing department can manage.

Text feels more authentic

There is a big push in marketing for brands to feel more authentic to their customers. There’s nothing more authentic than a personal note or letter. Many marketers are having their email nurtures signed by assigned account reps and if their name is going on it, it better feel like it’s coming from them with a more personal note rather than a splashy promotional email.

Text emails are easy for the reader to get through

The competition for eyes and readership in the inbox is huge. You’re better off if you’re known as the brand that “gets to the point fast.” Or at least fast and in an interesting way. Ann Handley of Marketing Profs writes very entertaining emails, but more than that she gets her point across fast without a lot of visual hoopla. So if you’re cruising through your inbox and want to see the latest course details or find out what’s on Ann’s ever curious mind, boom you can usually get through her emails in 5 to 10 seconds.

MarketingProfs emails are clean, simple and easy to get through.

Even the big boys, like Marketo, are thinking that simple text is better. Check out this email nurture example. It’s an invite to a webinar on artificial intelligence and personalization. They chose good old, simple text to get this invite out the door. Not much foo-foo in this email. And honestly, I didn’t need more than what they put in that one sentence to know whether I wanted to attend the webinar. We were both served well by the simplicity and brevity.

Marketo chose a very simple text email note to promote an upcoming webinar.

Less is more…response

The return to text email style is supported by the fact that even outside of marketing, workers are struggling to simplify communications with popular productivity tools like Slack that are simple text-oriented communications. Going back to our email roots may also revive our response rates. If our email readers know that they can get the stuff they need quickly and easily from our emails, then they may be more likely to open them. This is being tested by many, and I believe will bear out meaningful results in increasing open and click-through rates. And in the words of the poet Robert Browning, “less is more.”

Is your email marketing nurture campaign failing? Our email marketing team can help. Contact us now.

By Laurie Beasley, Co-Founder and President, Beasley Direct and Online Marketing, Inc.

The post How Using Good Old Fashioned Plain Text Emails May Become the “New” Email Nurture Tactic appeared first on Beasley Direct and Online Marketing.

We are proud to announce that Laurie Beasley, President of Beasley Direct and Online Marketing, Inc., has been named one of 2019’s top 20 Women Leaders in Business, 20 Women to Watch, by the Sales Lead Management Association. This is the ninth year of this judged event which recognizes extraordinary contributions to winners’ communities and companies (SLMA). Laurie has previously been counted among the 40 Most Inspiring Leaders in Sales Lead Management by the SLMA in 2013, 2014 and 2017.

James Obermayer, SLMA CEO, said “This is the ninth year of this leadership recognition program and the twenty women selected by the judges have many things in common. They have strong business accomplishments, service on business and non-profit boards, advanced degrees, and a record of giving back to their communities and industries. Many are speakers, writers, and authors. They have founded companies, and they work in manufacturing, agencies, software and services, and fulfilled roles as C-level executives, customer service, sales and marketing departments.”

“SLMA members nominated women leaders in business; from those nominated, 20 were selected. Nominees were judged on their contributions to a combination of C-level management skills, published works, and marketing and sales activities. Additional qualifications, such as board positions, authorships, non-profit experience and relevant activities and presentations, were taken into consideration” (SLMA).

About Beasley Direct and Online Marketing, Inc.

Beasley Direct and Online Marketing, Inc., is known for bringing the latest marketing strategies to online and direct marketing. Beasley provides services in inbound and outbound marketing including: content creation, email marketing, search engine optimization (SEO), print advertising, social media advertising, pay-per-click (PPC) advertising, website design, direct mail marketing, lead generation and nurture campaigns, and database management. Beasley Direct and Online Marketing, Inc., helps clients in both B2B and B2C marketing and is privately held and headquartered in the Silicon Valley suburb, Morgan Hill, California.

About the Sales Lead Management Association

At the Sales Lead Management Association, we believe that managing sales leads manages revenue.  Membership and subscriptions to various publications and broadcasts, as they should be, are free.  For information call Sue Campanale at 360-933-1259.  The Sales Lead Management Association is a division of the Funnel Media Group, LLC, which publishes the Funnel Radio Channel and B2B Podcast Directory.

Need help with your direct or online marketing? Review our direct and digital service offerings here.

Find case studies and white papers at https://beasleydirect.com/resources/white-papers

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Laurie Beasley, President of Beasley Direct and Online Marketing, Inc., will be teaching a live online demand generation workshop for the Direct Marketing Association of Northern California.

Enroll in the recorded online workshop here.

In this session, we’ll look at how to make a comprehensive demand generation go-to-market plan. Discover the best list building and augmentation tactics. Learn how to approach lead scoring and nurturing. How to make marketing automation work for you and not the other way around. Finally, we’ll discuss how to optimize each inbound and outbound marketing channel for B2B. Lots of case studies will be included in the course to support key points.

What you’ll learn:

• Making the go-to-market plan
• Demand generation list strategies
• Tools for determining buyer intent
• Lead scoring best practices
• Optimizing lead nurturing
• How to make marketing automation work for you (and not the other way around)
• What PPC, SEO and Social Strategies work best
• How to optimize Email, Direct Mail and Telemarketing

Learn more.

About the DMAnc (www.DMAnc.org)

The DMA of Northern California was formed to educate, inform and provide networking opportunities for Direct and Online Marketing professionals in the San Francisco Bay Area.

We hold monthly luncheon meetings, workshops, periodic half-day seminars, and provide opportunity for the best in learning and job networking in the Northern California marketing community.

About Beasley Direct and Online Marketing, Inc.

Beasley Direct and Online Marketing, Inc., is known for bringing the latest marketing strategies to online and direct marketing. We provide services in inbound and outbound marketing including: content creation, email marketing, search engine optimization (SEO), print advertising, social media advertising, pay-per-click (PPC) advertising, Amazon Marketing Services (AMS), website design, media planning/public relations, direct mail marketing, lead generation and nurture campaigns, and database management. We help clients in both B2B and B2C marketing and are privately held and headquartered in the Silicon Valley suburb of Morgan Hill, California. For more information, go here.

Get a FREE Lead Funnel Audit. Learn more here.

The post Join Laurie Beasley, President of Beasley Direct and Online Marketing, Inc., in a Live Online Advanced Demand Generation and Lead Conversion Workshop appeared first on Beasley Direct and Online Marketing.

Laurie Beasley, President of Beasley Direct and Online Marketing, Inc., will be teaching live online demand generation fundamentals workshop for the Direct Marketing Association of Northern California.

Enroll in the recorded online workshop here.

This course takes a fresh approach to demand generation, by helping you set goals with the Sales department, manage the touch points for lead qualification and optimize your communication channels for maximum success.

The pressure for B2B marketers is on. Modern B2B buyers have an increasing tendency and capacity to research purchasing decisions online long before they engage with Sales. They are empowered with information, and winning over modern B2B buyers requires organizations to revolutionize their marketing approach. To compound the problem, Sales teams demand higher quality “sales-ready” leads to hit their numbers. It can take 7 to 13+ big touches to generate a qualified sales opportunity. The marketer is on the hook to manage and deliver the sales qualified leads, and this session will help you deliver. Learn more.

About the DMAnc (www.DMAnc.org)

The DMA of Northern California was formed to educate, inform and provide networking opportunities for Direct and Online Marketing professionals in the San Francisco Bay Area and beyond.

We hold monthly luncheon meetings, workshops, periodic half-day seminars, and provide opportunity for the best in learning and job networking in the Northern California marketing community.

About Beasley Direct and Online Marketing, Inc.

Beasley Direct and Online Marketing, Inc., is known for bringing the latest marketing strategies to online and direct marketing. We provide services in inbound and outbound marketing including: content creation, email marketing, search engine optimization (SEO), print advertising, social media advertising, pay-per-click (PPC) advertising, Amazon Marketing Services (AMS), website design, media planning/public relations, direct mail marketing, lead generation and nurture campaigns, and database management. We help clients in both B2B and B2C marketing and are privately held and headquartered in the Silicon Valley suburb of Morgan Hill, California. For more information, go here.

Get a FREE Lead Funnel Audit. Learn more here.

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Beasley Direct and Online Marketing, Inc., a full service direct and online marketing agency, is announcing that it placed 18^th in the Silicon Valley Business Journal List of Largest Advertising, Marketing and PR Agencies.  The list is updated yearly and ranked by the quantity of local full-time employees. If the list had been ranked by overall employees (both local and nationwide) Beasley Direct and Online Marketing, Inc., would have been ranked much higher on the list.  Every year the Business Journal surveys local agencies and creates the ranked list. The list is available free to Business Journal subscribers, and for a fee to non-Business Journal subscribers, and you can purchase it here.

About Beasley Direct and Online Marketing, Inc.

Beasley Direct and Online Marketing, Inc., is known for bringing the latest marketing strategies to online and direct marketing. Beasley provides services in inbound and outbound marketing including:  content creation, email marketing, search engine optimization (SEO), print advertising, social media advertising, pay-per-click (PPC) advertising, Amazon Marketing Services (AMS), website design, media planning/public relations, direct mail marketing, lead generation and nurture campaigns, and database management. Beasley Direct and Online Marketing, Inc., helps clients in both B2B and B2C marketing and is privately held and headquartered in the Silicon Valley suburb of Morgan Hill, California. For more information, go to www.BeasleyDirect.com.

About the Silicon Valley Business Journal

The Silicon Valley Business Journal is the local version of the American City Business Journals (ACBJ), which is the largest publisher of metropolitan business newsweeklies in the United States, with 43 business publications across the country reaching more than 3.6 million readers each week. They also offer specialty publications for sports fans, sports business readers and classic car enthusiasts.

Learn about our Free SEO Audit offer.

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Meeting Maker Campaigns generate qualified leads that win awards for results!

We’ve had the pleasure to drive projects and achieve some spectacular results several times greater than the original goals, earning many DMA ECHO and other awards for results as well as creativity. We share highlights of our extensive experience with hundreds of campaigns for technology, financial, healthcare, business and high-end consumer goods and services in the Resources portion of this site.

4 Examples of Meeting Maker Campaign Strategies

Here’s a brief look at four remarkable examples that demonstrate our distinct strategic approach to capture more qualified leads, consequently speeding up sales closes with Meeting Maker Campaigns.

Choreographing intricate lead flow crushes goals by over 1000%!

To deliver qualified leads, this elaborate program started with a dimensional direct mail door opener that drove actions on a landing page to sign up for a demo. Emailings followed next, then outbound telemarketing and finally responders. The results and creative strategy of this campaign won an International ECHO Award. Click here to get lead generation ideas from this chronicle.

Face-to-face with “warmed-up,” qualified leads campaign hits 167% of goal

Understanding the target was critical to create the right appeal for Anritsu. Our multi-touch campaign used another dimensional direct mail package with a special offer, which led to a white paper download. Read the full details to see how we generated $2.8 million in sales in just three months.

Appointment-setting multi-touch, multichannel campaign yields $2.5 million

PPC advertising, trade shows and email weren’t hitting sales goals for an industrial glove corporation. Telemarketing lead prospecting and qualification coupled with list and offer testing made the difference. Click to see how we used best practices to solve the revenue problem with just 4.28 average touches, instead of the usual 7-13 communications.

Messaging, tele-prospecting and timed follow-up narrow lead-to-sales gap

When a wide-area network software optimization company came to BDOM for help with qualification and neglected potential leads, we began by looking at the difficulty to get the attention of their IT professional target. We also reviewed their current activities, which were already wide-ranging, but had no process for lead qualification.

Learn how BDOM diagnosed problems, tested lists and creative, spun on a dime to tweak and execute a campaign which cut down the competitor’s market share. We created a coordinated dance of messaging, telemarketing lead qualification and sales team follow-up with enticing content that continues successfully today.

If you’d like to explore creative opportunities to address your lead generation, sales conversion and quality issues, reach out. BDOM’s team enjoys a good challenge. Contact us to brainstorm multi-touch, multichannel methods, such as dimensional direct mail and lead generation and qualification through telemarketing, to hit your target goals.

Get started with a free marketing reverse sales lead funnel audit. Contact us for a free consultation!

Find more case studies and white papers at https://beasleydirect.com/resources/white-papers

By Jan Carroza, VP of Business Development and Account Management, Beasley Direct and Online Marketing, Inc.

The post Four “Meeting Maker” Case Studies Detail Techniques to Snag More Demos and Sales Appointments appeared first on Beasley Direct and Online Marketing.